SERVICES

 

CMS Research is a marketing research company offering customized automated surveys and focused data collection.  

 

The powerful combination of Online, Mobile, IVR, and Call Centers generate higher response rates and gives the respondents options.

 

SOLUTIONS

 

Our experience includes various tailored surveys such as customer satisfaction, employee engagement, mystery shopping, political polling, attitude measurement/diary, Net Promoter Score, new product testing, panel member screenings and many other custom applications.

CLIENTS

 

With an ever growing list of top marketing

and opinion research clients, it is easy to see that our clients know CMS Research can provide the consultation and results they need.  CMS Research works with clients in all business sectors and that list is constantly growing.  Let us deliver results for you, just like we have for numerous others.

“CMS Research delivers on their commitments.  Knowledge, experience, focus on detail, and project management.  They are an excellent partner.”

 

IVR’s ability to reach and engage respondents

 

How to integrate customer and employee feedback